WhatsX vs Interakt
Scalable WhatsApp CRM and catalog automation starting from ₹999/month.
Save on monthly software subscription overhead.
Overview: WhatsX vs Interakt
Interakt (backed by Jio Haptik) is a recognized platform in India, particularly among Shopify D2C merchants. Interakt's Growth plan is publicly listed at ₹2,499/month + taxes (billed monthly), which includes 4 team logins, with tiered pricing as active reached contacts increase.
WhatsX provides an agile alternative for growing businesses: **plans starting from ₹999/month with 10 agent logins**, catalog commerce, visual Kanban deal pipelines, and WhatsApp Coexistence.
Feature & Plan Breakdown
Comparison based on published pricing and product features as of November 2026.
| Capability | WhatsXFrom ₹999/mo (Official Meta API) | Interakt₹2,499/mo + taxes (Growth plan billed monthly) |
|---|---|---|
| Starting Monthly Price | From ₹999/month | ₹2,499/month + taxes (Growth) |
| Included Agents | 10 Agents included | 4 Users included (extra users billed) |
| Contact Management | Unlimited contacts | Tiers based on Unique Reached Users |
| WhatsApp Catalog & Commerce | Included with 1-Tap UPI | Included (Shopify focused) |
| Visual Kanban CRM | Included | Shared inbox & tags |
| WhatsApp Coexistence | Supported | Not supported |
| Setup Time | Under 10 minutes | 1–2 business days |
Strengths & Considerations
WhatsX Strengths
- Predictable base pricing starting from ₹999/month.
- 10 agent logins included in base tier (Interakt Growth includes 4).
- WhatsApp Coexistence allows running the official WhatsApp Business phone app simultaneously.
- Integrated visual Kanban pipeline for lead conversion.
Interakt Strengths
- Strong backing under Jio Haptik ecosystem.
- Deeply integrated Shopify App Store plugin.
- Pre-built e-commerce notification templates.
Which Solution Fits Your Business?
Consider WhatsX if:
Choose WhatsX if you want catalog commerce, cart recovery, and a visual sales pipeline starting from ₹999/month.
Consider Interakt if:
Choose Interakt if you are an established enterprise with higher software budgets already standardized on Haptik enterprise tools.
Frequently Asked Questions
Does WhatsX support Shopify abandoned cart recovery?
Yes! WhatsX integrates with Shopify to dispatch automated cart recovery templates, order tracking alerts, and COD verification.