WhatsX vs Zoko
Straightforward monthly pricing from ₹999/month for growing businesses.
Predictable monthly subscription with 10 agent seats included.
Overview: WhatsX vs Zoko
Zoko is geared toward D2C e-commerce brands on Shopify. On its Starter plan, Zoko publishes a $34.99/month base fee along with a $0.015 (~₹1.25) platform fee per customer conversation.
WhatsX provides a predictable cost model for Indian merchants: **plans starting from ₹999/month**, 10 agent logins included, and direct Meta conversation billing.
Feature & Plan Breakdown
Comparison based on published pricing and product features as of November 2026.
| Capability | WhatsXFrom ₹999/mo (Official Meta API) | Zoko$34.99/mo + $0.015/conversation fee (Starter) |
|---|---|---|
| Base Monthly Fee | From ₹999/month | $34.99/month (~₹2,999) |
| Software Fee Per Conversation | ₹0 software per-chat fee | $0.015 (~₹1.25) per conversation |
| Included Agents | 10 Agents included | User seat tiers |
| WhatsApp Catalog & Checkout | Included | Included |
| Visual Kanban Sales CRM | Included | Basic order manager |
| WhatsApp Coexistence | Supported | Not supported |
| Setup Time | Under 10 minutes | 1–2 days |
Strengths & Considerations
WhatsX Strengths
- Predictable base subscription from ₹999/month with zero software per-conversation surcharges.
- 10 agent seats included in base plan.
- Visual sales pipeline with Google Sheets and Shopify sync.
- WhatsApp Coexistence allows answering VIP chats directly from your phone.
Zoko Strengths
- Tailored for Shopify D2C brands.
- Shopify review collection workflows.
- Established presence in international e-commerce communities.
Which Solution Fits Your Business?
Consider WhatsX if:
Choose WhatsX if you want predictable monthly pricing starting from ₹999/month with 10 agents and visual deal pipelines.
Consider Zoko if:
Choose Zoko if you are an international merchant with high margins looking for a dedicated Shopify-only tool.
Frequently Asked Questions
Does WhatsX charge a software fee per conversation?
No. WhatsX does not charge a platform usage fee per conversation. You only pay the base software subscription and official Meta conversation charges.