One WhatsApp Number. Unlimited Agents Working in Harmony.
Stop passing around physical phones. Empower your entire support and sales team to reply to customer WhatsApp chats simultaneously with auto-assignment, private internal notes, and zero message collisions.
Can you confirm if size 10 is available for exchange?
I want to upgrade to the Annual Enterprise Plan.
Payment was deducted but order not confirmed.
Hey! I received my shoes today but they feel a bit tight.
Hi Rahul! We'd love to help you get the perfect fit. What size did you order?
I ordered size 9. Can you confirm if size 10 is available for exchange?
@WarehouseTeam Please hold size 10 AeroPulse (SKU-992) for Rahul's exchange.
Only visible to your teamHow WhatsX Shared Team Inbox Works in 3 Easy Steps
Eliminate reply bottlenecks and missed customer questions. Connect your official WhatsApp Business number and invite your team in minutes.
1 Number for 500+ Agents
Connect your single verified WhatsApp green-tick phone number. Invite customer support reps, sales executives, and managers with role-based permissions and granular chat access.
Smart Round-Robin Routing
Automatically distribute incoming customer chats across available online agents using round-robin, department skills (Sales vs Support), or language preferences. Zero manual dispatching required.
Private Notes & Anti-Collision
Tag teammates with @internal notes right inside the chat window without the customer ever seeing. Live indicators warn agents when someone else is typing to prevent duplicate responses.
Physical Phones vs WhatsX Shared Team Inbox
Old Way: Passing Physical Phones & WhatsApp Web
Messy handoffs, zero accountability, and duplicate customer replies
- ✕Only 1 or 4 devices can log into WhatsApp Web, causing frequent session logouts
- ✕Two agents accidentally answer the same customer simultaneously with conflicting prices
- ✕No record of which team member sent what message; zero manager visibility or SLA tracking
- ✕Agents take company customer lists with them when leaving because chats are on phone SIM cards
WhatsX Way: Unified Multi-Agent Shared Team Inbox
Enterprise-grade security, instant assignment, and full manager oversight
- ✓Unlimited agents log in securely from their own browser or mobile app simultaneously
- ✓Live collision detection shows who is viewing and typing to prevent duplicate responses
- ✓Full audit logs, response time metrics, and CSAT rating analytics per agent
- ✓Customer phone numbers remain secure inside company cloud; agents cannot export contact data
Empower Your Support Team on WhatsApp Today
Give your agents the fastest shared WhatsApp inbox. Start your 14-day free trial with zero setup fees and invite your whole team in minutes.